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IT Services

Overview of IT Services for Students


Click here to learn how to access the important IT Services and get ready for the new semester.


eServices Description Link
IT Policies and Practices

All students are required to understand and comply with the computing security standards and guidelines as stated in the Acceptable Use Policy.

IT Policies and Practices
NPNet account

​Students are issued NPNet accounts in your enrolment package. The NPNet Username & Password will enable you to access Connect Mail, Mobile eLearning system (MeL), NPal Student system and so on.

You are to change your password after the initial logon and at least once every 3 months. This is in compliance with the IDA IT Security Guidelines.

How to Change Password?
You can change your password via this direct Change Password link.

Forgotten/Lost Password?
You can reset your password via this direct Reset Password link. The service will challenge you for your Student Number, NRIC/FIN Number, Date of Birth and Personal Email Address registered in the NPal student system.

Alternatively, you may visit the Student Services & Visitors Centre (SSVC) at Blk 1 Level 1, Atrium or IT Helpdesk at Blk 27 #01-01 if you have not registered or cannot remember the registered personal ​email address.

Change Password

Reset Password

NP Wireless Network &
NP Student VPN

​Two NP wireless network connections are available on campus - NPWireless and NPWirelessx for students and staff to gain access to the campus IT services and network resources.

Refer to the configuration guides at NP Wireless Network.

NP Student VPN
is a web-based VPN program for Students to access secured student resources  and applications(such as SPSS, UniSim, etc) from home or any remote site.

Click here for the guide to setup NP Student VPN.

NP Wireless Network

Student Portal

​A one-stop portal for access to all eServices. You can find links to portals such as BrightSpace, NPal Student, Student Mail etc.​

Student Portal
Mobile eLearning (POLITEMall)
Primary learning management system for NP’s full-time and part-time students.
  • POLITEMall Courses 
This is used by the 5 Polytechnics & ITE to share curriculum content for full-time and 
part-time students.
  • NP Courses
This is primarily used by NP full-time students.

NPal Student system

The NPal Student system allows you to view your timetable, your results, check your CCA records, look for lecturer’s email address and phone extension, book sports facilities etc. It is important to update NPal when any of your personal particulars such as mailing address changes.
Note: Your timetable should be ready about 1 week before the start of the academic semester.

NPal Student
Connect MailA communication channel for you and your lecturers or NP clubs and societies. The username is your NPNet ID tagged with . For example, .
The password is your NPNet Password.

For more information, you may refer to Connect Mail guide.
Connect Mail
Pay and Print servicePay and Print service is available on campus for students to print their work. You can send a print job to the printers from anywhere on campus. You can then proceed to OurSpace@72 to pay, print and collect your printout. You only pay for those you wish to print. Please refer to this FAQ Guide for more information.

Please note that you can do the one-time configuration on campus only.
FAQ Guide
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535, Clementi Road, S599489.
Telephone: (+65) 6466 6555