You do not have to pay for the software. Ngee Ann provides license software to Ngee Ann's students throughout their course of study.
The NPNet password mentioned on the software guides refer to the Course Registration password on the Acceptance Of Offer letter.
Each student can register and install software on ONE notebook only.
You could purchase notebook from the authorised suppliers or your preferred suppliers. Please ensure that the notebook meets the minimum specifications for your course. Select your course on the Software Download page to view the minimum specifications.
Please see the instructions on Software Download page.
You may check if the notebook meets the minimum specifications for your course. Select your course on the Software Download page to view the minimum specifications.
Yes, please see the instructions on Software Download page.
You may write to Dora.ITcare@np.edu.sg. Please include your name, course and student ID in your email. Refer to Contact Us Page.
You may refer to the Acceptance of Offer letter which contains your User ID and password. To view your Acceptance of Offer letter, you need to download mStudent App and tap on "Get Started".
If you have broadband access at home, you may like to download and install software on your own. You are strongly encouraged to equip your notebook with the relevant software for your course before the semester begins in April to avoid long wait time.
View more info on the Software Download page.
Contact us if you need assistance.
A trial version of Adobe Creative Suite has been installed. Please download the notebook registration program from the Download page and follow the instructions on how to retrieve the product key and activate CS6.
The slow download may be due to the large file size (6 GB) or your internet connection. Please try again later. Alternatively, please visit the IT Helpdesk at Blk 27 #01-01.
Go to the Download page and follow the instructions on how to register your notebook if you have not done so. After you have registered your notebook, follow the Adobe CS6 guide to activate it.
You must register as an individual.
You may enter your home mailing address.
Alternatively, you may enter NP's address, which is 535 Clementi Road Singapore 599489.
Follow the steps in this pdf file and try again.
Please sign out from the webstore and sign in again.
Please go to the download folder, remove SDM and try again.
Please run Windows Update first and launch Visio again. If issue persists, please write to Dora.ITcare@np.edu.sg or send SMS to 90300263 for assistance.
If you are using Google Chrome, copy the url and use a different browser to open the file. If you are not, please write to Dora.ITcare@np.edu.sg for assistance.
This is due to the trial version of Adobe Acrobat installed on your notebook. Launch Adobe Acrobat and accept to run in trial mode first. Next, open Adobe CS 6 pdf guide and follow the instructions to activate Adobe.
You must be present during the software installation because the installation process will require your particulars and login credentials.
Please ensure that your enrolment is completed at least one working day before registering your notebook. For assistance, please write to
Dora.ITcare@np.edu.sg, providing your student number and contact details.
It is recommended to install Windows 7 as there is no official bootcamp drivers available for Windows 8 at this moment.
Please go to the download folder on your notebook, remove SDM file and try again.
It could be due to the language settings on your computer. Please follow the steps in this pdf file and try again. If issue persists, please write to Dora.ITcare@np.edu.sg or send SMS to 90300263 for assistance.
Uninstall Polymath. Download and re-install the latest version Polymathb. If issue persists, write to Dora.ITcare@np.edu.sg.
Click here for answer.
Please ensure that there is internet access and re-run Scientific Noebook again. If issue persists, un-install Scientific Notebook. Turn off User Account Control (guide) then try to re-install it again.
Close Scientific Notebook. Right-click on the Scientific Notebook icon on your desktop and select run as administrator. You only need to do it once. Subsequently you should be able to run Scientific Notebook with a double-click.