Notebook Services
If you have bought your notebook computers from our authorized suppliers, they provide after-sales hardware-related services on a Next-Business Day basis on-site at your residence or on-campus.
Authorized Notebook Suppliers After-sales Service
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Acer : Acer Computer (Singapore) Pte Ltd
Service Hotline : 1800 - 895 6299 (Mon - Fri : 8.30am to 5:30pm)
Technical Support email : acercare.sg@acer.com
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Asus : AsiaPac Technology Pte. Ltd (formerly AsiaPac Distribution Pte Ltd)
Service Hotline : 6272 0088
(Mon - Thurs: 8:30am to 5:30pm; Fri: 8:30am to 5pm)
Technical Support email : institution.support@asiapac.com.sg
- HP : Challenger Technologies Ltd
Service Hotline : 6318 9845 (Mon - Fri : 9:00am to 6:00pm)
Technical Support email : edu@challenger.sg
- Apple : JK Technology Pte Ltd
Service Hotline : 6747 1894 (Mon - Fri : 8:30am to 5:30pm)
Technical Support email : IHLSupport@jktech.com.sg
Notebook Services Feedback
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Ngee Ann Polytechnic
Contact us at
6460 6295 or email to
dora.itcare@np.edu.sg, if you like to give your feedback on the notebook suppliers' services.
IT Helpdesk@27
The IT Helpdesk @
Blk 27 (Level 1), operated by our Computer Centre (CC), is dedicated to helping you. Don't be shy, approach the staff at the centre when you have problems with network connection, MeL, or email account, etc.