After Sales Service

🎉 Hey Freshmen (2025)! Welcome to NP! The new Windows notebook models will be revealed starting in late March 2025.

If you purchased your notebook from our authorised suppliers, they provide after-sales hardware-related repairs next-business day either at your residence or on campus.

Asus: AsiaPac Technology Pte. Ltd​

• Service Hotline : 6272 0088

• (Mon - Thurs: 8:30am to 5:30pm; Fri: 8:30am to 5pm)

• Technical Support email : institution.support@asiapac.com.sg

HP: Challenger Technologies Ltd

• Service Hotline : 6318 9845 (Mon - Fri : 9:00am to 6:00pm)

• Technical Support email : edu@challenger.sg​​

Lenovo: NUS Multi-purpose Co-operative Society Ltd

• Service Hotline : 800 - 852 8100 (Mon - Fri : 9am to 6pm)

• Technical Support email : aseansg@lenovo.com

Apple: JK Technology Pte Ltd

• Service Hotline : 6747 1894 (Mon - Fri : 8:30am to 5:30pm)

• Technical Support email : IHLSupport@jktech.com.sg​

If you wish to provide feedback on the notebook suppliers' services, please contact CLTE at 6460 6295 or email to itcare@connect.np.edu.sg.