NPAL Student Help FAQ
Contact page for NPal Student support, providing helpdesk email and hotline for assistance.
This system will offer you a Mobile Responsive experience. Sizing and content layout will automatically adjust to fit the device you are using.
Login to NPal Student
Go to https://www.np.edu.sg
Select Login -> NPal and enter your NPNet ID and password
Navigation
Navigation guide for accessing features and menus within the NPal Student website.
Main menu | At the main menu, select the category The image in this table cell has been replaced. It was originally referencing "/images/npalstudent_homepage.png" |
Access dropdown menu | By default, the first function in the category is shown The image in this table cell has been replaced. It was originally referencing "/images/banner_dropdown_menu.png" Click to view more functions in the drop-down menu The image in this table cell has been replaced. It was originally referencing "/images/dropdown_menu.png" |
Return to main menu | The image in this table cell has been replaced. It was originally referencing "/images/returnhome_button.png" |
Contact Us
Email: itcare@connect.np.edu.sg
IT Helpdesk: Block 1, Level 1, #01-16
Frequently Asked Questions
Is my timetable finalised?
Please note that your timetable is subject to changes before the start of term.
There is an error message when I login. What should I do?
Try Clear cache or other browsers such as Microsoft Edge and Firefox.
Where do I find the link for Scholarships/Bursaries application?
All finance related services are under on NP's homepage, here.
Where do I find the link for Diploma Plus application?
Under “Academic Matters” menu.
I have feedback on the NPal student system. Where should I send it to?
Please use the Feedback Form located on login page of NPal student system.
How do I reset my password?
Please use the "Forgot Password" link located on login page of NPal student system.