Clear Cache

Guide on clearing browser cache to resolve NPal Student access issues across different browsers.

Last updated 6 June 2026

You can clear your browser’s cache manually after each session by following these steps:

For Internet Explorer:

Step-by-step instructions to clear browser cache (Internet Explorer).

1.	Click the Gear icon on the browser toolbar and select Internet Options.
2.	In the General Tab, click on Delete button.
3.	Click to check the box next to "Temporary Internet Files..." and "Cookies and website data".
4.	Click on Delete button.

Step-by-step instructions to clear browser cache (Edge).

1.	Click the Wrench icon on the browser toolbar and select Settings.
2.	Under Clear Browsing data, click on Choose what to clear.
3.	Click to check the box next to "Cookies and saved website data" and "Cached data and files".
4.	Click on Clear button

Step-by-step instructions to clear browser cache (Firefox).

1.	Click the Wrench icon on the browser toolbar and select Options.
2.	Go to Privacy & Security section.
3.	Click to check the box next to "Delete cookies and site data when Firefox is closed".
4.	Click on Clear Data button.
5.	Click to check the box next to "Cookies and Site Date" and "Cached Web Content".
6.	Click on Clear button.

Step-by-step instructions to clear browser cache (Google Chrome).

1.	Click the Wrench icon on the browser toolbar and select More tools -> Clearing browsing data...
2.	Select Time Range.
3.	Check all the checkboxes.
4.	Click on Clear data button.

Step-by-step instructions to clear browser cache (Safari).

1.	Click the History on the menu
2.	Click on Clear history