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After Sales Service


Notebook Services
If you have bought your notebook computers from our authorized suppliers, they provide after-sales hardware-related services on a Next-Business Day basis on-site at your residence or on-campus.


Authorized Notebook Suppliers After-sales Service 


  • Acer : Acer Computer (Singapore) Pte Ltd
    Service Hotline : 1800 - 895 6299 (Mon - Fri : 8.30am to 5:30pm)
    Technical Support email : acercare.sg@acer.com

  • Asus : AsiaPac Distribution Pte Ltd
    Service Hotline : 6272 0088
    (Mon - Thurs: 8:30am to 5:30pm; Fri: 8:30am to 5pm)
    Technical Support email : institution.support@asiapac.com.sg

  • Lenovo : NUS Multi-purpose Co-operative Society Ltd
    Service Hotline : 1800 - 415 5529 (Mon - Fri : 9am to 6pm)
    Technical Support email : aseansg@lenovo.com

  • Apple : JK Technology Pte Ltd
    Service Hotline : 6747 1894 (Mon - Fri : 8:30am to 5:30pm)
    Technical Support email : IHLSupport@jktech.com.sg

  • HP : TDS Singapore Pte Ltd
    Service Hotline : 6278 8988 (Mon - Fri : 8:30am to 5:30pm)
    Technical Support email : helpdesk@tds.com.sg


Notebook Services Feedback

  • Ngee Ann Polytechnic
    Contact us at 6460 6295 or email to dora.itcare@np.edu.sg, if you like to give your feedback on the notebook suppliers' services. 


IT Helpdesk@27
The IT Helpdesk @ Blk 27 (Level 1), operated by our Computer Centre (CC), is dedicated to helping you. Don't be shy, approach the staff at the centre when you have problems with network connection, MeL, or email account, etc. 

For more details, see the IT Helpdesk website.



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535, Clementi Road, S599489.
Telephone: (+65) 6466 6555
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