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FAQs for Students
  
What is the URL for accessing my Connect Mail?
Access your Mail using the Connect Mail link on the Student Portal login page.
 
Alternatively, access your Connect email here >> https://www.outlook.com/connect.np.edu.sg
Which are the supported browsers?
Office 365 is supported on
Internet Explorer version 8 and above
Firefox version 3 and above
Safari version 4 and above
Chrome 3 and above
When I send mails to friends, will their email addresses be automatically added to my contact list?
No. You will have to manually add them to your list.
How do I create a signature for all my outgoing mails?
You can create your signature under Option.
How do I re-direct my Connect Mail to my personal email address?
Click on this link for the instructions.
  
What is my login ID and password for Connect Mail or Office 365?
The login ID is <MeL-username>@connect.np.edu.sg . Eg if your MeL username is s10123456 then your id is s10123456@connect.np.edu.sg
 
The password is the same as your MeL password.
 
If you do not know your login ID, write to Dora.ITcare@np.edu.sg
I could not login to Office 365. How do I reset my password?
The password for Office 365 is the same as MeL. To reset your password, you may go to Student Portal - http://www.np.edu.sg/mel/Pages/login.aspx and click on Forget.

Please note that the reset of password applies to your password for MeL, NPal Student and Office 365.
Will my password expire if I do not login to Office 365 for some time?
Your password will never expire.
  
What is Lync?
Lync Online provides inituitive communications capabilities presence, instant  messaging, audio/video calling and a rich online meeting experience including PC-audio, video and web conferencing. Please refer to the link for more information.
What is the system requirement to install Lync?
Please refer to the following link.
How to install Lync for Mac?
You may refer to this link.
How to install Lync on Windows?
Click on this link for the instructions.
  
What is OneDrive for Business?
OneDrive for Business helps you manage your work documents and related files. It gives you a place to store and share your work files and lets you synchronize your files to a local computer.
What is the storage space for OneDrive for Business?
The storage space for OneDrive for Business is 1 TB.
What is the difference between OneDrive for Business of Office 365 and OneDrive personal storage?
OneDrive for Business is an online storage for your school work while OneDrive personal storage allows you to store your personal documents, photos and other files in the cloud for sharing with friends. When you graduate, all documents in OneDrive for Business will be deleted.
Could I share files between OneDrive personal and OneDrive for Business?
You are not able to share documents or files between OneDrive personal and OneDrive for Business of Office 365 as there is no link between them.
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