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IT Newslett for Staff - May 2017
for StaffMay 2017

From 4 May 2017, staff may only use Whole-Of-Government (WoG) notebooks, WoG user accounts, and WoG RSA tokens to access GeBiz and other Government Intranet services such as the Government Intranet Portal.  

Staff would no longer be able to use their NP computers to access the Government Intranet Government Intranet services including sites such as :

·         GeBiz

·         Bulk Tender Information

·         Government Intranet Portal

·         Government Circulars


You may find more info about WoG HERE.


NPWirelessx Update

Staff and students can now connect to NPWirelessx without having to setup the wireless profile on their laptops.

Please follow the one-time setup below to connect to NPWirelessx.



1)      Select “NPWirelessx” and click “Connect”.


2)      You will be prompted a connection confirmation message. Click on “Connect”.


3)      Key in your NPNet credential and click “OK”.


4)      You will be prompted another connection confirmation. Click on “Connect”.


5)      You are successfully connected to NPWirelessx


IT Service Portal for Staff

We have migrated our CC IT Helpdesk Self-Service (Lotus Notes) to SharePoint. It is now known as IT Service Portal for staff with a new look and layout.

It consolidates the existing IT Policies, IT New and Events, IT Training Schedule and Materials, as well as Service Forms.


What’s New!

Instead of a list of FAQs, the Virtual Assistant (VA) – “Ask Support” will take in your question and provide an answer. It is available 24/7 to assist you with your IT queries.   

It’s learning. Do be patient with it.


Where is the link to the IT Service Portal?

1)      Click on    (Bookmark this)


2)      From Staff Portal

On Staff Portal Login Page


On Staff Portal Homepage.


System Maintenance


· Sat, 6 May 2017, 10:00am - 12:00noon

Intermittent access to MeL during the maintenance period.


NPal2 Maintenance

· Sun, 7 May 2017, 9:00am – 4:00pm

 All NPal2 services will be unavailable during the maintenance period.


Please email to should you require further information or clarification.

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