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IT Newslett for Staff - Apr 2016
for StaffApr 2016

Network Access Control (NAC) - CyberGateKeeper Agent Pop-up Message

We have successfully enforced Network Access Control (NAC) on our staff computers. You may see the following pop-up message when you switch connection - between wired and wireless or between wireless and VPN.

Message from CyberGateKeeper

The pop-up message is indicating that the CyberGateKeeper Agent is verifying your network connection and this should not affect your network access.

If you encounter any network issue, please contact the Helpdesk for assistance.

Outlook Email Migration

A Big Thank You to all colleagues as we approach the last lap of the email migration process.

All staff mailboxes and mailing groups have been migrated as of 3 Apr 2016.

In the coming weeks, we will be implementing the staff photos in Contact Cards, Government email naming standard convention and Azure RMS encryption.

Internet Email Password

F5 BIG-IP Edge Client App for NP Staff VPN

Colleagues are advised to download and setup the BIG-IP Edge Client app to connect to NP VPN

The app may be downloaded from the links below:
For Windows: Windows BIG-IP Edge Client
For Macintosh: Mac BIG-IP Edge Client

After installing, you have to configure the server address based on the network you are connected to.

If you are connected to NPWireless or NPWirelessx, please key in the following server address:

staffcampus VPN

If you are connected to other WiFi network, 4G/LTE, or your home network, please key in the following server address:

staffinternet VPN


System Maintenance

Sun, 10 Apr 2016, 9am – 4pm

  • NPal2 Services

NPal2 FIN, HR, and ELM services will be unavailable during the maintenance period.

Please email to should you require further information or clarification.

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