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IT Newslett for Staff - Sep 2015
for StaffSep 2015

IT Security and Data Protection

While small thumb drives and portable hard disks are handy for storing data, they are small and easy to misplace.

To prevent accidental data leak, staff are required to secure sensitive files either with Password, Rights Management for Microsoft Office documents or place them into hard disks protected by Drive Encryption.

Do remember to keep your notebooks and storage media under lock and key so as to prevent loss and accidental data leak.

For lost notebooks and storage media such as thumb drives and hard disks, issued by NP, please contact FIN and complete the "Loss Of Asset" Report Form which is available here.

Upgrade Your MS Office

NP will be migrating to Microsoft Exchange and Outlook for Staff mail in Q4 FY2015.

In preparation, you may upgrade your Microsoft Office to version 2013 for the MS Outlook (email software) and Skype for Business clients. You may find the installation guide here.

However, if you require assistance or are using NPal2 nVision, please inform your IT Service Manager or Computer Rep. CC will liaise with the department Reps on the installation. We target to install between 14 Sep and 16 Oct 2015. The list of IT Service Managers and Computer Reps may be found here.


VPN Assistance After Office Hours

We note that some colleagues have difficulties in establishing a VPN connection from home.

We are pleased to inform that colleagues may call 6351-1061 before mid-night on weekdays to request for assistance on VPN connection. We'll assist as much as we possibly can.

Reminder to use NP Staff Mail for Official Communications

Colleagues are reminded that they are required to use the NP Staff email for official communications. Staff shall not forward their official email to unsecured internet email platforms.

However, if you are stranded overseas and unable to reach your NP Email, please do not transmit sensitive documents using your internet email service. It would be helpful to explain that you are using your personal email.

System Maintenance

Sun, 20 Sep 2015, 1pm to 4pm

All NPal2 services will be unavailable to staff and students during the maintenance on Sun, 20 Sep, 1pm to 4pm.

Sat, 26 Sep 2015 10am to Sun, 27 Sep 2015 8pm

Wireless Network
The campus wireless network will not be available during the maintenance on Sat, 26 Sep 10am to Sun, 27 Sep 8pm.


Apologies for any inconvenience caused.
Please email to should you require further information or clarification.

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