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IT Newslett for Staff - Feb 2015
for StaffFeb 2015

Social Engineering Threats

Social engineering is a con method used by hackers to trick computer users to compromise IT security and allow intrusion. Please take note of these social engineering attacks which are commonly used by cyber criminals:

  • Baiting is when an attacker leaves behind a malware-infected device such as a thumbdrive for a potential victim. Do not use storage media from unknown sources.

  • Pretexting is when an attacker pretends to legitimately request for personal or identity data. Do not release your data freely. Call to check if in doubt.

  • Spear Phishing is a method used to target a specific person or an organisation to uncover confidential data through deception such as scam email and instant messaging. Be suspicious of email from unknown sources.

  • Scam is an unsolicited junk mail which is commonly used for Pretexting and Phishing.

F5 VPN on iPads and iPhones

Some models of iPads and iPhones having iOS 8.x have compatibility issues with the F5 VPN app (ver 2.0.4). The vendors are aware of the issues and are currently troubleshooting the matter.

We seek your patience. So far the issue does not affect iOS 6.x and iOS 7.x.


Auto-Configuration for NPWirelessX

An automatic tool for setting up the NPWirelessX is now available for Windows notebooks. It can also be used to repair corrupted NPWirelessX settings.

To find out more, please click here.


System Maintenance

Sat, 7 Feb 2015, 10am to 12pm

Lotus Notes Email
Lotus Notes Email service will be interrupted during the maintenance.

Sun, 8 Feb 2015, 9am to 6pm

All NPal2 services will be unavailable to staff and students during the maintenance.

Apologies for any inconvenience caused.
Please email to should you require further information or clarification.

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