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Staff Newslett - Feb 2013
Feb 2013

Notebook Health Check Clinic

A free service provided by notebook vendors.

All students whose notebooks are under the 3 year warranty, are welcome to bring their notebooks in. The vendors will check, clean and conduct a quick diagnosis on the condition of the notebook. Each notebook health check will take about 15-25 minutes.

Location: IT Helpdesk @ Blk 27 #01-01
Time: 9:00am to 4:30pm
HP 28 - 30 Jan 2013
Lenovo 30 Jan, 31 Jan, 1 Feb 2013
Fujitsu 1, 4, 5  Feb 2013
Apple 6 - 8 Feb 2013


New Wireless Network on Campus

NPWireless and NPWirelessx are compatible with Windows 8 and support most Android devices.

NPConnect and NPConnectx will be decommissioned on
23 Feb 2013.

Set up for your notebook today!

How to connect to NPWirelessx?
Please use the following settings when adding the new NPWirelessx connection:
  • Security: "WPA2-Enterprise"
  • Authentication method: "PEAP (MSCHAPv2)"

Detailed configuration guides are available at

How to connect to NPWireless?
NPWireless requires browser authentication each time you use.

  • Select the NPWireless network
  • Launch a web browser to login to the wireless network to surf the internet and to access any network resources.

For assistance:

Location: Blk 27 #01-01

Reach out to students using Student Groups in Connect Mail

Staff could apply for a generic school/department Connect Mail account to do mass mailing to students.

Connect Mail is a cloud service provided by Microsoft. Avoid using it for sending sensitive data.

Find out more about application of account and the procedures here >> .



Receive mail with macro-enabled attachment successfully

When an external party sends email with macro-enabled Excel attachment to NP staff, the email system automatically blocks the mail. The system notifies the sender that it has detected a virus in the email and the email is blocked.

If you encounter this situation, inform the sender to follow these instructions >> and re-send the attachment to you again.

Network Maintenance
Sat, 2 Feb 2013, 9am - 12pm

Staff and students may encounter slower system performance when accessing the following SSLVPN services during the maintenance period.

Ngee Ann Polytechnic Extranet
NP Staff Campus VPN
NP Staff Internet VPN
NP Student VPN


NPal Maintenance
Sun, 3 Feb 2013, 1 - 4pm

All NPal services for Staff and Students will be unavailable during maintenance on Sun, 3 Feb 2013 from 1 to 4pm for the application of security patches.

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