Skip Ribbon Commands
Skip to main content
Sign In
Skip Navigation LinksNP Home > Computer Centre > Newslett > IT Newslett for Students - Sep 2013
IT Newslett for Students - Sep 2013
for Students Sep 2013

Upgrade of NPal Student Self Service

The existing NPal Student Self Service is being upgraded to serve you better.

The Self Service will shut down on 27 Sep 2013, 6pm for migration to the new system. The new NPal Student Self Servcie will be open to students only from 8 Oct 2013.

Please make your Sports Facilties Bookings, Enquiries or print the needed reports before the closure. There is no access to NPal Student Self Service between 27 Sep, 6pm and 8 Oct, 9am.

If you have any queries, please contact or SMS to 90300263

Check your email or this site on 12 Sep for updates.

How to change Connect Mail password

  1. Go to the Student Portal login page,

  2. Select Change Password under the MeL login box.
    If you have forgotten your password, select the Forgot Password option.

Use the new password to login to your Connect Mail, NPal Student Self Service and MeL.

More info is available at


Scan Your Notebooks for Virus & Malware

Recently, a few students reported to the IT Helpdesk that their notebooks were infected.

Please update the virus signature file before you do a full scan of your thumbdrives, harddisks and notebook. You may write to drop by at the IT helpdesk at blk 27 should you require assistance.


Beware of Phishing sites

A number of phishing sites mimic genuine internet sites. Fraudsters will send out emails and invite readers to update their details including User ID, Pin/Password and mobile number via a link.

If you see a link in a suspicious email message, don't click on it. Hover your mouse over the link and you may find that the URL leads to an unfamiliar site.

To avoid your account from being compromised:

  • NEVER provide confidential information such as your User ID, Password/Pin to anyone. NP staff will NEVER ask you to reveal such information over the phone or email.

  • Notify NP IT Helpdesk by email to if you notice any suspicious activities on your account or alerts from unknown transactions.


Potential Dangers of USB Devices from unknown sources

Do be careful when using USB devices from unknown sources. As USB devices such as portable battery chargers, electronic picture frames and thumb drives, have the capacity to store files, some attackers make use of these unsusceptible devices  to store malicious codes. When users connect these infected products to their computing equipment, the malware could automatically install themselves onto the connected devices or computers.

Jail-breaking or rooting your mobile devices will render them more vulnerable to malicious attacks as the security defences would have been removed.

Always protect your devices and computers with reputable anti-virus software and avoid installing software/devices from unknown sources.


System Maintenance Schedule for Sep 2013

Sat, 7 Sep 2013, 9am to 1pm

NP website and Student portal Maintenance
During the maintenance, users may experience momentarily slowness when accessing NP website and Student Portal.


Sat, 7 Sep 2013, 9am to 6pm

MeL Maintenance
MeL will be unavailable during the maintenance period.

Network Maintenance
There should be no impact to services. If you encounter interruption during this period, please try again.


Sun, 15 Sep 2013, 1pm to 4pm

NPal Maintenance
NPal Student Self Service will be unavailable during maintenance on Sun, 15 Sep 2013 from 1pm to 4pm for the application of security patches.

Fri, 27 Sep 2013, 11pm to Sat, 28 Sep 2013, 6am

Network Maintenance
Access to internet via campus network may be slow during the maintenance period.

Apologies for any inconvenience caused.
Please email to should you require further information or clarification.

 brought to you by Computer Centre
Last updated:
Best viewed at 1024 x 768 resolution with Internet Explorer 7+ & Mozilla Firefox 11+.
Copyright © Ngee Ann Polytechnic. All rights reserved.
535, Clementi Road, S599489.
Telephone: (+65) 6466 6555
Rate this website