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IT Newslett for Staff - Jan 2016
for StaffJan 2016

Internet Email Password

Colleagues are reminded to change their Internet Email password after changing their NPNet password.

Your Internet Email password could be changed by going to "Staff Intranet" in your Lotus Notes Client

Steps to change internet email password

Or in your web browser at the Account Provisioning System website.

Account Provisioning System

Internet Email Password

Report Loss Of Official/ Personal Data

Colleagues are reminded to keep their portable storage media and notebooks under lock and key to prevent loss and accidental data leak.

In the event where official or personal data is lost, please report to your Director and ITSecurityManager@np.edu.sg immediately.

If the loss also involves NP equipment, please contact FIN and complete the "Loss Of Asset" Report Form as well. Click here for the loss of NP-issued notebooks and storage media.

SOP to report loss of Official/Personal data


Loss of Personal Data must be reported within 1 hour of discovery.
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NP Staff VPN Updates

The NP Staff VPN was upgraded in Oct 2015, to comply with the new IM8 IT Security policies and to provide support for the latest Mac Yosemite OS and Windows 10 OS.

For security reasons, staff are required to terminate the VPN connection after use. Click on theF5 iconicon in the system tray and select "Disconnect".


USB Storage Media And Secure Data Erasure Tips

Disabling the “Autoplay” feature could help prevent malware infection when plugging in a USB storage media to your computer.

This feature could be disabled by going to “Autoplay” in Control Panel > Hardware and Sound or by searching “Autoplay” (for Windows 8.1).

For secure erasure of data on computer and USB storage media, a tool such as Drive Cleanser in Acronis True Image software could be used.

For secure erasure of data on faulty storage media, you may contact your respective IT Service Managers or the Helpdesk for the software.

Alternatively, you may download the free 30-day trial version here > Acronis True Image Trial Version.


IT Security Awareness Briefing

In Dec 2015, a total of 6 briefing sessions on IT Security Awareness were held.

Don't worry if you have missed the briefings. We have recorded one of the sessions for sharing. You may access the presentation slides and the recorded briefing here.


Data Protection - Our Shared Responsibility

Personal Data is data about an individual who can be identified based on the data; or other information we have or are likely to have access to. For example, NRIC, Name+Address, etc.

There are 4 Broad Areas for Personal Data Protection Rules

  1. Collection, Use and Disclosure: Collect, use and share personal data for legitimate and reasonable purpose. The purpose could be required under the law, justified under public interest or consent was obtained.
  2. Care of Personal Data: Protect data from unauthorized access and misuse. Make sure it is accurate and retained for a suitable period.
  3. Access and Correction: Allow the individual to access and correct personal data he provided to your agency.
  4. Accountability and Openness: Implement policies and processes to safeguard personal data against misuse and unsure proper management of personal data.

For more details, please see NP's Personal Data Protection Guide for Staff.

System Maintenance

Sun, 17 Jan 2016, 9am to 6pm

  • NPal2 Services

    All NPal2 services will be unavailable during the maintenance period.

Sat, 23 Jan 2016, 9am - 12pm

  • Internet Maintenance

    Slow internet access during maintenance period.

Sat, 23 Jan 2016, 9am - 9pm

  • Wireless Maintenance

    Intermittent access to NPWireless and NPWirelessX during maintenance period.

System Maintenance

System Maintenance have been scheduled on either the first or second Saturday of each month so as to ease the planning of events. Details of the maintenance will be announced in the monthly IT Newslett closer to the dates.

Maintenance Schedule for 2016

Please email to Support@np.edu.sg should you require further information or clarification.

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