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IT Newslett for Staff - Nov 2014
for StaffNov 2014

Personal Data Protection

While private companies in Singapore are subjected to the Personal Data Protection Act, Government Agencies are subjected to the Data Protection Principles in the Instruction Manual 8 (in the government intranet). In this issue, we highlight the considerations when USING personal data.

It is important to note that personal data, such as NRIC, Mobile numbers, Personal eMail addresses, obtained from students in the course of their study, should not be retained and used for other unrelated purposes.

If departments wish to maintain an on-going relationship with the staff or student after their graduation, then it would be necessary to indicate clearly at the point of data collection or on the form that, for example, "the personal data collected may be retained for subsequent contact with the individual on NP related events".

Staff and students should also be given the option to opt out of having their personal information used for other purposes.

If schools/departments wish to use the personal data collected to serve a different purpose, then explicit consent should be sought from the individuals. The consent collected should be properly filed for future reference as individuals may enquire at a later date.

NPal2 Hotline 7000 Will Be Subsumed Under 8111

As the NPal2 sub-systems (FIN, HCM, LM and CS) have stabilized, the number of calls to NPal2 Hotline 7000 has dropped to approximately 5 calls per month. To optimize resources, the NPal Hotline 7000 will be subsumed under 8111 with effect from 10th Nov 2014.

The 7000 hotline will cease from 10 Nov 2014. Please contact Support at 8111.

NPNet Account Security

With effect from 19 Nov 2014, the NPNet account will be locked after 5 unsuccessful log-in attempts.This is to prevent any automated brute force attacks.

To prevent accidental lockout of your NPNet account, please take note of the following:

  • After you've changed your NPNet password, your mobile device needs to be updated with the new NPNet password, else your device may keep attempting to login until your account is locked

  • Always disconnect network drives mapped using your NPNet account on another computer and remember to update the NPWirelessx password on your computer and smart devices immediately after changing your NPNet password

  • If you do not use the NPWirelessx on your smart phone or tablet, please tap on 'Forget Network' for the NPWirelessx connection

Samsung Find My Mobile Zero-day Exploit

On 29 Oct 2014, there was a reported vulnerability for Samsung's Find My Mobile app.

If you happen to be the owner of a Samsung smartphone and have been using Find My Mobile, please turn it off.

Go to Settings > Security > Find My Mobile > Disable Remote Controls

If you haven't registered for a Samsung account, chances are that this service is not turned on and you're safe.

If you haven't signed up for an account, but you've tapped the launcher for Galaxy Apps, then Find My Mobile is most likely on your device.

For more info on How to prevent Find My Mobile zero-day exploit , please go to this link ->


Keyboard Tips for Windows

The keyboard is used almost everyday for work and for play. Here are some useful keyboard shortcuts for Windows:

Alt + PrtSc copies only the active window to clipboard

Ctrl + Z is the "undo" hot key that not only applies to typing. It also reverses the action of deleting or moving a file in the file explorer

Ctrl + Shift + ESC launches the task manager directly

Windows + D minimizes all the windows at once

System Maintenance

Sat, 8 Nov 2014 8am to 5pm

Virtual Desktop Service (VDI Client) For Gebiz

During the scheduled maintenance, staff will not be to access the virtual desktop (VDI Client) to Gebiz.

Sat, 15 Nov 2014 9am to Sun, 16 Nov 2014 11pm

NPal2 Services

Scheduled maintenance for NPal2. All NPal2 Services will be unavailable to staff and students during the maintenance.


Apologies for any inconvenience caused.
Please email to should you require further information or clarification.

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