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Staff Newslett - Dec 2012
Season's Greetings and best wishes for the New Year Dec 2012

How to change your NPNet password?

Staff may change NPNet password directly at via VPN.

After each change of your NPNet password, it is important to refresh the local cached password on your PC/notebook.

Steps to Refresh Local Cached Password:

  1. After changing your NPNet password, lock your system using Ctrl-Alt-Del and select Lock This Computer.
  2. Re-login to your system using Ctrl-Alt-Del and key in your NEW NPNet password.

Please allow 15 minutes for the new password to take effect across the various services such as VPN, Web Mail, MeL.



IT Security Awareness Briefing for Staff

Don't be the weakest link in the network! Find out more about IT Security in the briefing.

Attend any ONE of the following sessions:

Course Title: IT Security Awareness Training for End Users 2012

Course Code: HCC123

Register in NPal Self Service.

Session No.
Thu, 29 Nov 2012
Wed, 5 Dec 2012
Thu, 6 Dec 2012
Mon, 10 Dec 2012
Tue, 11 Dec 2012
Wed, 12 Dec 2012

The IDA Security Awareness Survey for FY11 showed that about 88% of NP staff are sufficiently aware of IT security.

Let us continue to practise essential security habits and share these practices with our colleagues to ensure information security in NP.


New IT Helpdesk

The new IT Helpdesk @ Blk 27 #01-01 is open.

Opening Hours:
Mon - Fri, 8.30am to 5:30pm

Closed on weekends and public holidays.


Please note that IT Helpdesks at Blk 46 and Blk 72 are closed.

  Travel Tips on Data Security
  • After using a public computer at the airport/hotel, please take a minute to erase the history files, clear cache and cookie files.
  • Make sure your portable computer is protected with its own firewall and has the most updated anti-virus software and pattern file.
  • If you are connecting your computer to the hotel network, you should not be required to install any "special software". If in doubt, always check with the concierge.

Maintenance Schedule for Year 2013

Please note the dates of Scheduled Maintenance for 2013. Maintenance are scheduled on the first Saturday of each month except November*. Details of the maintenance will be announced in the CC monthly newslett closer to the dates.

5 Jan 2013
6 Jul 2013
2 Feb 2013
3 Aug 2013
2 Mar 2013
7 Sep 2013
6 Apr 2013
5 Oct 2013
4 May 2013
9 Nov 2013*
1 Jun 2013
7 Dec 2013

NPal Maintenance Schedule for Year 2013

NPal Maintenance is scheduled on the first Sunday of each month except Mar, Sep and Dec.

6 Jan 2013
7 Jul 2013
3 Feb 2013
4 Aug 2013
17 Mar 2013*
15 Sep 2013*
7 Apr 2013
6 Oct 2013
5 May 2013
3 Nov 2013
2 Jun 2013
8 Dec 2013*

Please contact NPal_Feedback to provide feedback or seek further clarification.


Schedule Maintenance
Sat 1 Dec 2012,
9am to 6pm

Staff and students accessing MeL may encounter occasional interruption during the maintenance window.

Lotus Notes Email/Applications
Staff who access mail via Lotus Notes may experience occasional interruption during the maintenance period. Lotus Notes applications will be unavailable during the maintenance period.


NPal Maintenance
Sun, 2 Dec 2012,
1pm to 4pm

All NPal services for Staff and Students will be unavailable during maintenance on Sun, 2 Dec 2012 from 1 to 4pm for the application of security patches.

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