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Alumni Services
Did you lose your diploma? Do you need an official transcript? Would you like a replacement copy of your CCA Certificate? We can help.







TRANSCRIPT REPLACEMENT


For Transcript replacement, please email your request to exams@np.edu.sg with the following information -
Name:
NRIC/FIN No.:
Diploma/Course:
Year of Graduation:

Fee & Processing
Replacement Fee: $10 (Pay at AXS machine)
Processing time: 7 working days from the date of email request
You may only collect the transcript after making payment at the AXS machine.

Collection Venue
Student Services & Visitors Centre (SSVC)
Block 1, #01-06
535 Clementi Road
Ngee Ann Polytechnic
Singapore 599489
Opening Hours:
Monday to Thursday - 8.30am to 6pm
Friday - 8.30am to 5.30pm
Saturday, Sunday & public holidays - Closed


Self-Collection
For collection, please bring along:
1) original identification i.e. NRIC, and
2) the AXS payment slip

Collection by proxy
Alternatively you can authorize a representative (proxy) to collect on behalf. The representative (proxy) must:
1) Complete this Authorisation Letter signed by the graduate. The NRIC numbers stated in the Authorisation Letter must be the same as the actual NRIC numbers of the representative (proxy) and the graduate
2) bring along his/her original NRIC and a photocopy of graduate's NRIC, and
3) the AXS payment slip

 

DIPLOMA REPLACEMENT

  
For Diploma replacement, please email your request to exams@np.edu.sg with the following information -
Name:
NRIC/FIN No.:
Diploma/Course:
Year of Graduation:

Fee & Processing
Replacement Fee: $20 (Pay at AXS machine)
Processing time: 10 working days from the date of email request
You may only collect the diploma after making payment at the AXS machine.

Collection Venue 
Student Services & Visitors Centre (SSVC)
Block 1, #01-06
535 Clementi Road
Ngee Ann Polytechnic
Singapore 599489
Opening Hours:
Monday to Thursday - 8.30am to 6pm
Friday - 8.30am to 5.30pm
Saturday, Sunday & public holidays - Closed


Self-Collection
For collection, please bring along:
1) original identification i.e. NRIC, and
2) the AXS payment slip


Collection by proxy
Alternatively you can authorize a representative (proxy) to collect on behalf. The representative (proxy) must:
1) Complete this Authorisation Letter signed by the graduate. The NRIC numbers stated in the Authorisation Letter must be the same as the actual NRIC numbers of the representative (proxy) and the graduate
2) bring along his/her original NRIC and a photocopy of graduate's NRIC, and
3) the AXS payment slip



CCA CERTIFICATE REPLACEMENT
  
For a replacement of your CCA certificate, please email your request to dept-SDO@np.edu.sg with the following information -
Name (in full):
NRIC/FIN No.:
Diploma/Course:
Year of graduation:
Reason for replacement: Lost/Damage/Change of name/Others (If others, please specify)
First-time request for replacement: Yes/No (If no, please specify)
Mobile number:
Mailing address:
*Please attach a copy of the AXS payment receipt with your email

Fee & Processing 
Replacement fee: $10 (Pay at AXS machine)
Processing time: 10 working days from date of email request
We will mail the certificate to you.

** For subsequent request for replacement, a statement of certification will be issued at a fee of $20 for each print.
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